Issue with Dell 7810
I have been having an issue with my Dell Precision 7810.
Recently, it was giving me the error message of "correctable memory error has been detected in memory slot DIMM2_CPU1". I have 64GB of ram total 8x4 per CPU. I have since replaced the ram, swapped it out and just checked every single ram stick to confirm that there was not a bad module. I think it is something else.
When I put one stick in everything works fine and that is the DIMM2_CPU1 slot so I don't think the slot is defective on the motherboard. What I was thinking is perhaps it is a power supply issue? When I first received the PC two months ago, I noticed that it did take about 20 seconds for the Dell logo to appear. I was not sure if this was normal or not (I could live with this though.) When I upgraded the video card, not too long after I had this ram issue. The video card is a RTX 2080. My power supply is the 685W. Perhaps this is too little power to run everything? Now I just get the amber blinking light on the power button (memory issue by the code) unless I reduce the ram.
I ordered a 825W replacement PSU in hopes that this will fix the issue.
*I just powered up the machine again this time and after giving me a flashing light serval minutes ago it powered up ok with 32GB of ram but its random.
Here are the exact specs:
Dell Precision 7810
CPU: x2 Intel Xeon E5-2690v3
Ram: 64GB DDR4ECC Memory
GPU: RTX 2080
Storage: x2 7200 HD 6TB as raid 0 format, x2 1TB SSD as Raid 0. 1 512GB Nvme drive with pcie adaptor as boot drive running Windows 10 Pro.
x1 PCI express blackmagic 4K SDI card.
I appreciate any help!
I am actually, It is one of those cables that has two power connections in one. It seems to be plugged into the power port on the motherboard near the ram on the corner.
I think I will wait like you said, for the power supply first. At least I can rule that out of the equation if that does not fix the issue. They are shipping it out today.
I am using it for video editing, 4K footage. It was supposed to be my business machine that would hopefully last. Going with this model seemed like a very good deal at the time.
I have only had the machine for two months but I paid the extra money for those CPUs. They still fetch for 200 a piece on ebay I saw. The machine was built in 2016. Now I wonder if I should have went with a Lenovo instead.
I appreciate you taking the time to help me.
stormson weathers what would you clean the contacts with? isopropyl alcohol? Thanks for the tip! I really appreciate your help on this. The power supply is coming today. I'm going to test that first so it is the easiest thing to do. If not, I will check the CPUs over the weekend since it will require more patience.
Glad to have helped. Sorry to hear about that though. I rarely have any issues with Ebay, but I personally try and avoid sellers that has less than 1000 feedback and mostly stick with the same seller when it comes to high-price items. My stroke of bad luck always seem to be ordering on Amazon even on cheap items. As for the bent pins. If the machine is still usable, one last suggestion would be to practice on a cheap/expendable motherboard for correcting bent pins.
Or if time and cost permits get a replacement motherboard, but you will have to weigh your needs for your computer:
Is it worth replacing the motherboard?
Would it be cheaper to by a barebones replacement PC and migrate the components over?
Are my needs met using only one processor?
A lot of people fall into these categories (myself included -- and others here) so you're not alone in this situation.
Yea, at the moment I have a few options. This computer was meant to be for business, I do video-post production for a living so performance is everything. I feel bad about wasting so much but moving on, I think I learned my lesson. This is probably the 10th computer I've purchased from ebay and the third workstation (my first Dell), however this was the first from a private seller.
PC Parts & Server has quoted me $700 for a barebones with the E5-2690v3 processors in them on a 7810 or $750 for the 7910. I have a phone call tomorrow to see what they can do. Personally, i have a fear at this point of wasting more money for a computer that does not work and no long warranty.
My other option would be to buy a 5820 from Dell brand new. I'm waiting on quote as I priced this out from Lenovo. Dell is more expensive. The core count would be less, probably 8 or 12 core but the big thing for me is that warranty. Buying a computer from the manufacture, i feel a bit more secure after this whole thing.
stormson weathers I believe the Dell Warranty is better than Lenovo although while owning several Lenovo products, I’ve never dealt with customer service. Dell is giving me a 5 year service warranty if I go with them. I think I might go with the Xeon 8 core model and two AMD Radeon WX7100GPUs. I can’t stomach to fork over 1k extra for 64gb of ram so I will likely upgrade myself if I can confirm a few things. I’m also getting the thunderbolt 3 adaptor. I was looking at HP but they seemed even more expensive.
Gorilla Warfare thank you! I hope so, not too familiar with the WX 7100 cards but I recently was told that dual GPUs are much better for 4K performance in DaVinci resolve but coming from macs, Apple seems to like AMD’s for gpus and they worked fine for me. I know quadro is preferred but they were over my budget at least getting something decent.Tried to find that balance of good processor and good video card and less on ram which is easily upgradable for cheap(not 1200). I also looked at refurbs but every time I found a video card I liked in a precision I did not like the processor or the other way around, Poor bench mark performance.
I do actually have a gaming question though. Can you guys recommend a laptop for gaming in the 1200k range? I think Ryzen May be the way to go but I could be wrong. Asking for a friend.
On a side note I’m very happy to be part of this forum. You guys have been nothing but helpful in this whole experience. It sucks to get burned but great to get advice and move on.
The 7810 does not work at all anymore on either socket, computer will not post. Working on trying to return the components I upgraded so I can at least retain some of my money back.