T5610 no boot logo

I purchased a t5610 an have to 8 gb of ram on each Cpu. Even though I power it the screen is completely black with no boot logo.Any idea of how to fix? 

18replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • ROBERT COHEN JR What is the service tag?  Also, what processor and graphics card are you attempting to use?

    Like
    • Jbigticket23 cpu e5 2609 v2 with Nvidia 4000

      Like
    • ROBERT COHEN JR If you load an operating system does the system function like normal?

      Like
    • Jbigticket23 no the screen stay black

      Like
    • ROBERT COHEN JR Can you tap F2 to enter setup when you reboot the system?

      Like
    • Jbigticket23 no . Computer turns on but screen is blaci.it does not go to the dell boot logo

      Like
    • ROBERT COHEN JR when you power it on, is the power button white or amber?

      Like
    • Jbigticket23 white

      Like
    • ROBERT COHEN JR i Also took all the ram out to see what happens

      Like
    • ROBERT COHEN JR is there any way I can send you a zoom link of call

      Like
    • @Jbigticket23   no ram

      Like
    • Jbigticket23 could this be the problem

      Like
    • ROBERT COHEN JR post a clear pic of the ram that you installed.

      Like
    • Jbigticket23 

      Like
    • ROBERT COHEN JR It's hard to tell the specs on that memory.  The T5610 typically uses DDR3 registered memory.  Are you getting beep codes when the system powers on?

      Like
    • Jbigticket23 no it is non ecc memory 

      Like
    • ROBERT COHEN JR that would be the first thing to fix.  Get some of these:

       

      Precision T5610 8GB Modules

      Like
    • Jbigticket23 it was the ram .

      thank you so much for your help

      Like
Like Follow
  • 3 days agoLast active
  • 18Replies
  • 11Views
  • 2 Following